FlipKhel Privacy Policy

1. Introduction

FlipKhel is committed to protecting the privacy and security of its users. This policy provides a transparent, high-level overview of how data is collected, used, and safeguarded across our public website and platform application. We do not disclose technical infrastructure details in this document.

2. Website Data

The FlipKhel public website does not collect personal information through account registrations, payment flows, gameplay sessions, analytics trackers, chat widgets, or third-party tracking pixels.

Our hosting infrastructure may retain standard security and access logs, which can include IP addresses, browser type and version, requested page or resource, and timestamp of the request. These logs are retained solely for security monitoring and operational purposes and are not used for marketing or profiling.

3. Application Data

The FlipKhel application may collect and process the following general categories of data, depending on how you use the platform: account and identity data (registration details and profile information), session and device data (app usage patterns, device identifiers, and technical logs), financial and transaction data (records related to platform activity and balances), regulatory and compliance data (handled per applicable legal and provider requirements), and support data (communications submitted through our official support channels).

All financial and compliance-related data is processed in accordance with the requirements of applicable laws, regulatory obligations, and the terms of our service providers.

4. Data Retention & User Rights

Data is retained in accordance with our officially published retention schedules and any applicable legal or regulatory requirements. Users may submit requests regarding their personal data (including access, correction, or deletion) through the official FlipKhel support channel available within the platform.

5. User Responsibilities

To help protect your account and personal information, we ask that you use only the official in-app support channel for all account and privacy-related requests, avoid sharing sensitive personal or financial documents through unofficial, public, or third-party channels, and keep your account credentials secure and do not share them with others.

6. Policy Updates

This policy may be updated from time to time to reflect changes in our data practices, legal obligations, or platform features. The "Last Updated" date at the top of this document will reflect any revisions. Continued use of FlipKhel following a policy update constitutes your acceptance of the revised terms.

7. Contact

For all privacy-related inquiries, account requests, or data rights submissions, please use the official support channel available within the FlipKhel application. To protect your information, we strongly advise against submitting sensitive requests through any public or unofficial channel.